Payment and Refund Policies 

Payments & Refunds
Final payment must be cleared before the departure date, as per the rules of each supplier (airlines, hotels, cruise lines, transfer companies, sightseeing operators, or other travel vendors).

1. • If the payment is not received on time, bookings may be cancelled and deposits forfeited.
     
     

   • In some cases, once a booking is confirmed and paid for, refunds may not be available.
     
     

   • All cancellation requests must be submitted in writing to Vital Tip Immigration. Applicable cancellation charges from us and third-party service providers will apply. Details of such penalties will be shared at the time of booking and confirmation.
     
     

Service Disruptions Beyond Control
The client understands that there may be exceptional situations where service providers (such as airlines, hotels, or transport companies) cannot honor bookings due to reasons like:

1. • Weather conditions
     
     

   • Strikes or labour unrest
     
     

   • Bankruptcy or financial issues
     
     

   • Government restrictions or decisions
     
     

   • Operational or technical failures
     
     

   • Route cancellations or other emergencies
     In such circumstances, if Vital Tip Immigration is informed in advance, we will make every effort to arrange a suitable       alternative or process a refund (after deducting reasonable service charges and subject to supplier policies). However, clients may also need to coordinate directly with the concerned service provider for resolution.
     
     

System or Technical Failures
If due to technical issues or unforeseen problems, Vital Tip Immigration is unable to provide the committed service or needs to make substantial modifications, the client will receive a refund of the paid amount (after applicable deductions). Once refunded, Vital Tip Immigration will have no further liability.

Force Majeure (Beyond Our Control)
Vital Tip Immigration shall not be responsible for any delay, disruption, or non-performance of services due to reasons beyond our control, including but not limited to:

1. • Natural calamities (floods, earthquakes, storms, etc.)
     
     

   • Accidents, fires, or strikes
     
     

   • Acts of terrorism
     
     

   • Government regulations or restrictions
     
     

   • Airline/transport/hotel operational issues
     
     

In such cases, clients will be informed at the earliest possible time.

Limitation of Liability
The maximum liability of Vital Tip Immigration under any circumstances will be limited to the total amount received for the specific service, minus applicable cancellation or service charges.

1. • We shall not be responsible for any indirect loss, damage, or additional expenses beyond the service charges paid to us.

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